POLICIES AND TERMS
Every Vine, Every Guest, Treasured.
Thank you for visiting www.modaleswines.com, the website of Modales Winery & Vineyards, LLC (The “site”). Please take a few minutes to read the important information that follows.
This Site is owned by Modales Winery & Vineyards, LLC., 2128 62nd St. Fennville, MI 49408, USA (the “Company” or collectively referred to as “We,” “Us” or “Our”).
The purpose of this section is to describe the conditions (the “Terms”) that apply to your access and use of Our Site.
Use of the Site is available only to those users who are in compliance and agreement with these Terms as well as the other terms and conditions referenced elsewhere on the Site. By accessing, viewing, using, or downloading materials from the Site, you agree to be legally bound by all of the terms, conditions and notices contained or referenced herein.
Because of the nature of the Company’s business, and its products and services, the Site is not intended for use by persons under age 21. The Company does not knowingly attempt to solicit or receive any information from persons under age 21. Use of the Site, or any registration that may be required to access portions of the Site, or to purchase products or services, including alcoholic beverages, may only be made by those persons who are at least 21 years of age. By using the Site, you are representing that you are at least 21 years of age.
Please be aware that some jurisdictions do not permit certain uses of this Site by its citizens due to state and/or local laws restricting the sale and/or promotion of alcoholic beverages. You are responsible for compliance with the laws of your home territory or country. By using the Site, you are representing that you are permitted to do so under the laws and regulations of where you live.
All rights reserved.
All materials contained on this site are protected by worldwide copyright laws and may not be copied, reproduced, distributed, transmitted, displayed, published, broadcast or exploited in any way without prior written consent of Heitz Wine Cellars®. However, you may download specified PDF files and slide shows for personal, non-commercial use. You may not alter or remove a trademark, copyright or other notice from copies of the content.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
We provide this Site “as is.” We have taken care in preparing materials for the Site but cannot guarantee, without limitation, that:
The Site will or will not be amended or updated at any given time;
Software downloaded from the Site will be compatible with your equipment or free from viruses or other defects;
All materials will be accurate or complete.
To the fullest extent possible at law We (and all of Our sister, parent and subsidiary companies, and Our respective officers, directors, managers, employees, and agents) exclude all liability for any loss or damage (including direct, indirect, economic or consequential loss or damage) suffered by you as a result of any visit to or use of this Site or of any materials provided on it or downloaded from it, as well as your inability to use this Site or any error in the provision of this Site, any computer virus or other executable code that you may download, and any other defect that is transmitted through this Site, whether such loss or damage arises from Our negligence or otherwise, and even if We are expressly informed of the possibility of such loss or damage.
You must take care with the posting of materials to Our Site. We cannot treat these materials confidentially and similarly We will be free to use and to disclose these materials – whether they are ideas, creative concepts or other materials, without payment of any sum or acknowledgement of you as their source. We shall not be held liable for any loss or damage suffered by you as a result of use or disclosure of such materials by us. This paragraph does not affect any rights you may have under data protection or similar laws, to the extent that such rights cannot be excluded or limited by us. Please see our privacy statement for further details.
Links to Other Sites
Linking This Site
If you would like to post a link to this Site you may do so provided that, you only link to Our homepage at www.heitzcellar.com and not to any other page of this Site, and subject to each of the following conditions:
You do not remove, distort or otherwise alter the size or appearance of the Modales Winery & Vineyards, LLC logo;
You do not create a frame or any other browser or border environment around this Site;
You do not in any way state, imply, or otherwise suggest in any manner that the Company is endorsing any products or services other than its own;
You do not state, imply, or otherwise misrepresent your relationship with the Company, nor present any other false information about the Company;
You do not otherwise use any Modales Winery & Vineyards, LLC displayed on this Site without written permission of the Company;
You do not link from a website that is not owned by you;
And your website does not contain content that is distasteful, offensive or controversial, contains any explicit or depicted sexual content, contains any reference to the abuse of wine, spirits, or other alcoholic beverages, infringes any intellectual property rights or other rights of any other person, or otherwise does not comply with all applicable laws and regulations.
Other Legal Notices
There are other legal notices on areas of this Site which relate to your use of specific areas. Those notices are incorporated by reference into these Terms.
Changes to These Terms
We may amend these Terms from time to time without notice.
Law and Jurisdiction
Modales Winery & Vineyards, LLC is committed to protecting your privacy. The information that you provide to Modales Winery & Vineyards, 2128 62nd St. Fennville, MI 49408 (sometimes referred to as “We”, “Us” or “Our”) is utilized in order for Us to provide you with the highest level of customer service reflective of the quality of Our brand.
Like many other internet sites, We may use “cookies” in some portions of the Site. The cookies We create will not extract any information from your computer. Further details on Our Policy are available below.
Information You Give Us
When you visit modaleswines.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.
We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.
Internet Use-Related Information
We may make available third-party applications through Our Site including social media applications for your download or use. Information collected by the third-party application provider is governed by their privacy policies and is not under Our control.
Sale and Transfer
In the event of a sale, transfer, merger, change of control, consolidation, reorganization or liquidation of Modales Winery & Vineyards, LLC, we may sell, transfer or assign to third parties information you have provided to Us including, but not limited to, personally identifiable information and other information concerning your relationship with Us.
How To Access Your Personal Information
You have the right to modify the personal information We have about you. You may access and change your personal information including preferences about how We contact you.
If you do not want Us to share your information with affiliates or selected business partners, or wish to have your contact information changed or removed, please contact us at Sales@modaleswines.com
For your security, our web-based ordering system utilizes the most up-to-date [Secure Socket Layer (SSL)] technology. This software ensures that all sales transaction information is transferred safely via encrypted methods.
All orders placed on this Site require a credit card. Upon submitting an order, all credit card numbers are transmitted via secure and encrypted methods. If desired, credit card numbers can be kept on file for future purchases. For your security, these credit card numbers are stored in secure, encrypted databases.
The transmission of information via the internet is not completely secure. Although We will protect your personal information in accordance with this Policy, we will not be liable for disclosure of personal information obtained due to errors in transmission.
Any information you post on the public areas of the Site (e.g. chat rooms, bulletin boards) are accessible to and used by others and may result in unsolicited messages or other contact from others. You are advised to use caution when posting personal information about yourself in public areas of this Site.
Not Directed to Minors
Our Site is not intended for people under the legal drinking age and as a result, We will not knowingly collect information from minors in the United States or elsewhere with or without the consent of their parents or guardians.
To the extent possible, this Policy and our privacy practices will be subject exclusively to the laws of the State of Michigan within the United States of America. We make no representation that this Policy and its practices comply with the laws of any other country.
At Modales Winery & Vineyards, we are focused on crafting the best wine possible. We will replace or refund you for any bottle of wine that is flawed, damaged, or deemed unsatisfactory by the customer. By state law, alcoholic beverages can only be returned or exchanged if the product is spoiled, deteriorated or contaminated. Once wine is shipped it is considered purchased and cannot be refunded for any but the above reasons.
How do I return my wine?
We ask for the return of the unfinished portion of the original bottle to the tasting room for replacement or refund. Once the wine is received, we will either replace the flawed bottle with the current vintage of the same varietal, or we will refund your credit card account for the cost of the wine.
What do I do if the wine I ordered is damaged?
Despite our best efforts to secure wine shipments, wine bottles are fragile and issues arise from time to time. Contact our member services team and we will rectify the situation quickly.
Are there any restrictions?
In rare instances, we reserve the right to deny our return policy to customers who we suspect are attempting to abuse the policy.
Modales Winery & Vineyards
2128 62nd St Fennville, MI 49408