Tasting Room Sales Associate

Tasting Room Sales Associate

Position Overview

The Tasting Room Sales Associate is responsible for all aspects of the on-premise customer experience. The Tasting Room Sales Associate reports directly to the Tasting Room Manager.

Responsibilities

• Determine what level of interaction best meets Customer’s needs and direct them to the corresponding wine experience

• Listen to each customer as an individual and attempt to meet their needs

• Learn the Modales and Ooba product portfolios to effectively serve customers and sell

• Effectively communicate the story of Modales Wines and exhibit the values of our brand

• Efficiently operate the Point-of-Sale system and the cash register

• Tasting Room maintenance including light cleaning, taking inventory, and restocking as needed

• Prepare for and assist in the execution of small events

• Help enforce company policy, ensuring all personnel are working safely, working correctly, and treated respectfully

• Act as a company spokesperson and demonstrate situational awareness during all times in public

Qualifications

• Must be a minimum of 18 years old, 21 years of age preferred

• Must be available to work a minimum of six (6) Friday, Saturday, or Sunday shifts per month

• Must be able to effectively communicate with a diverse population of customers and remain outwardly composed in potentially confrontational situations

• Passion for, and an existing knowledge of, food, wine, and hospitality service strongly preferred

Pay and Hours

• Seasonal position with potential for year-round employment

• 25 to 30 hours per week preferred but not required

• Hourly compensation based on skills and experience

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