Tasting Room Sales Associate
Position Overview
The Tasting Room Sales Associate is responsible for all aspects of the on-premise customer experience. The Tasting Room Sales Associate reports directly to the Tasting Room Manager.
Responsibilities
• Determine what level of interaction best meets Customer’s needs and direct them to the corresponding wine experience
• Listen to each customer as an individual and attempt to meet their needs
• Learn the Modales and Ooba product portfolios to effectively serve customers and sell
• Effectively communicate the story of Modales Wines and exhibit the values of our brand
• Efficiently operate the Point-of-Sale system and the cash register
• Tasting Room maintenance including light cleaning, taking inventory, and restocking as needed
• Prepare for and assist in the execution of small events
• Help enforce company policy, ensuring all personnel are working safely, working correctly, and treated respectfully
• Act as a company spokesperson and demonstrate situational awareness during all times in public
Qualifications
• Must be a minimum of 18 years old, 21 years of age preferred
• Must be available to work a minimum of six (6) Friday, Saturday, or Sunday shifts per month
• Must be able to effectively communicate with a diverse population of customers and remain outwardly composed in potentially confrontational situations
• Passion for, and an existing knowledge of, food, wine, and hospitality service strongly preferred
Pay and Hours
• Seasonal position with potential for year-round employment
• 25 to 30 hours per week preferred but not required
• Hourly compensation based on skills and experience